Answer Each Question
1. Do you have at least 20 active customers?
2. Is your average customer satisfaction 4+ stars?
3. Can you contact your past customers (email or phone list)?
4. Is your average transaction value $100+?
5. Do customers compliment you unprompted?
6. Do you have a way to track who referred new customers?
7. Could you handle 20% more customers starting next month?
8. Do you have a defined customer onboarding experience?
9. Have you ever received a referral without asking?
10. Do you have time or tools to manage a referral program?
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